Privacy notice

Last updated 12 November 2026

GC Moped Rentals is a trading name of KOELLER SCHULZ PTY LTD (ABN 35 699 161 629), Gold Coast, Queensland. This notice explains what we collect when you apply to rent a moped, why, and what we do with it.

What we collect

• Your name, date of birth, mobile number, email and address.
• Your driver licence details (type, number, where it was issued, expiry) and a photo of your licence.
• A photo ID document (for example a passport) and its number.
• The plan you are interested in, your preferred start date and anything you write in the message box.
• Technical details sent with the form: your IP address and browser type, used to stop spam and fraud.

Why we collect it

• To check that you are 18 or older and hold a current licence that lets you ride a 50cc moped in Queensland.
• To confirm your identity before we hand over a vehicle.
• To contact you about your application and, if you rent, to prepare and manage your rental agreement.
• During a rental: to nominate you as the rider for traffic or toll fines incurred while the moped was in your care, to recover unpaid amounts, and to report a stolen vehicle to police.

If you don't give us these details we can't assess your application.

Who we share it with

• Our service providers, who store or process it for us: Supabase (database and file storage, hosted in Sydney), Cloudflare (website and spam protection) and Telegram (internal notification that a new application arrived — name, contact details and plan only, never licence or ID numbers).
• If you rent: Stripe, which processes your card payments under its own privacy policy.
• Government agencies such as the Queensland Department of Transport and Main Roads or police, when the law requires it or to transfer a fine to the rider responsible.

Some of these providers may store data outside Australia. We do not sell your information or use it for advertising.

How long we keep it

If your application is not approved, we delete it and its photos within 90 days. If you rent, we keep your records for 7 years after the rental ends to meet tax, fine and legal obligations, then delete them.

Security

Licence and ID photos are stored in private storage. Only the business owner can open them, through a password-protected admin panel.

Access, correction and complaints

You can ask to see or correct the information we hold about you, or ask us to delete it, by emailing hello@gcmopedrentals.com.au or messaging us on WhatsApp 0452 261 274. If you are not happy with our answer you can contact the Office of the Australian Information Commissioner at oaic.gov.au.